Totango

MARCH 8, 2022

Offering career advancement tips for CS professionals. Hosting CS webinars, teleconferences, and seminars. Offering tips on how to run customer success communities. Their forum is geared toward both customer success and customer experience professionals. Showcasing and reviewing CS software.

Customer Success 116

Customer Success Guidelines Social Media Tips 116

Storyminers

JULY 6, 2020

Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. His new book Hooked on Customers (April 2014) reveals the five habits of leading customer-centric firms. Annette Franz.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. His new book Hooked on Customers (April 2014) reveals the five habits of leading customer-centric firms. Annette Franz.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

Customer Guru

MARCH 7, 2018

I would always try to make a customer’s onboard experience comfortable; sometimes just a cheerful smile can go a long way. For me, it was not just a job – it was more about making each experience a special one. Today in India, on the scale of 1-10, we are only 4 or 5 with the acceptance of customer experience.

Customer Experience 65

Customer Experience Customer Centricity Chief Customer Officer B2C 65