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The complete guide to social media management for modern businesses

BirdEye

Table of contents Why social media is so important for businesses The most popular social media platforms today About social media accounts What is social media management? In addition to social media content creation, companies can use these channels to interact with their followers by responding to comments and messages in a timely manner.

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10 First Steps to Improve Your Customer Experience

Comm100

According to CX Network’s 2017 Digital Marketing Trends Report , customer experience ranks first as the most exciting opportunity for businesses for the third year in a row. It is no surprise that customer experience ranks highly. Here are 10 first steps to improve your customer experience.

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The complete guide to small business consulting

BirdEye

Developing reports and performance analytics for management review. They can identify the most profitable marketing channels for your business to pursue and advise on improving conversion and customer acquisitions. Assisting in the development of a business plan, marketing strategy, and public relations campaign.