Beyond Philosophy
DECEMBER 23, 2015
They are; Customer Experience and Value Optimization. Studies by Strativity, and other consulting organizations, among corporate executives have identified the financial benefits of increasing customer experience management-related resources. Customer Relationship-Building.
SurveySensum
JULY 14, 2020
With over 20 years’ of extensive work experience across the Big 4 Assurance & Consulting Companies, plus Two Major Telecom companies in Indonesia, Rudy Dalimunthe is currently working with Indonesia’s #1 E-Commerce company, Tokopedia. Kia Abbott – CCXP and Customer Experience Manager at Cape Union Mart Group.
SmartKarrot
JULY 26, 2021
While focusing completely on customer experience may appear to be more work, it is well worth it. Create an omnichannel strategy to provide a better consumer experience. Effectively train your customer-facing teams. For a better client experience, create self-service choices.
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