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50+ Customer Experience Statistics for 2020

ProProfs Chat

B2B companies with e-commerce personalization will outsell by 30% of their competitors that are not providing a personalized experience. (Source: Lumoa ) Tweet this. Another customer experience statistic that helps you know why personalization is the key to customer success. Source: The Crocodile ) Tweet this.

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75 Must-Know Customer Experience Statistics to Move Your Business Forward in 2022

SmartKarrot

In 2022, concentrating on your mobile user experience is essential. 43% of new-age customers get in touch with customer service via mobile devices. 61% of shoppers would not return to a mobile site/app they had trouble accessing. How positive customer experience enhances the sales of an organization?