SurveySensum

OCTOBER 23, 2023

Question branching and skip logic features allow users to create a more personalized survey experience. It supports multiple-channel survey distribution and collection like WhatsApp surveys. Also provides multi-channel feedback management, like chatbots, support tickets, app reviews, etc.

NPS 52

NPS Multi-Channel Survey Feedback 52

SurveySensum

OCTOBER 10, 2023

It is a customer experience management tool that helps businesses make their customer feedback actionable. Users can send surveys via multiple channels like emails, WhatsApp surveys , text, etc. It offers various question types and customization options. Customer Review Source Pricing Starts at $49.00

Knowledge Base 52

Knowledge Base Multi-Channel Survey Feedback 52

SurveySensum

APRIL 21, 2023

Customer reviews offer valuable insights into a product’s pros, cons, and evolution. Poor customer service Customer support is a crucial factor that builds brand trust among customers. It’s a customer experience management platform that helps companies make customer feedback actionable.

Survey 52

Survey Multi-Channel Analysis Tools 52

Retently

MARCH 26, 2024

Customer Experience A product might meet your needs in terms of features and price. Still, if the company behind it has a reputation for poor customer service or unresponsive support, you might think twice before committing to a purchase. Retently has a user-friendly approach, offering a 7-day free trial.

Survey 78

Survey Multi-Channel Effort Score Analysis 78