Customer Expectations Fashion User Experience Voice of Customer 
SurveySensum
JULY 6, 2023
This will help you recognize the touchpoints with the most friction, and understand the gaps between customer expectations and the experience that you are providing. Knowing these customer preferences, behaviors, and expectations will help you shape your marketing strategies.
SurveySensum
JULY 6, 2023
This will help you recognize the touchpoints with the most friction, and understand the gaps between customer expectations and the experience that you are providing. Knowing these customer preferences, behaviors, and expectations will help you shape your marketing strategies.
SurveySensum
JULY 27, 2023
That’s also the power of understanding customer feedback and data. According to Salesforce’s third edition of the State of the Connected Consumer Report , 64% of customers expect tailored experiences based on their preferences.
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