ShepHyken

APRIL 25, 2023

Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. Learn more about Shep’s customer service and customer experience keynote speeches and his customer service training workshops at www.Hyken.com.

Insurance 104

Insurance Customer Service Training Meeting Leadership 104

ShepHyken

JULY 27, 2022

You’ll notice more customer engagement, employees will evangelize your brand, and even more importantly, they will stay! . Shep Hyken is a customer service expert, keynote speaker, and New York Times, bestselling business author. Be purposeful about what makes your company a great place to work.

Culture 67

Culture Employee Experience Customer Service Training Training 67

Storyminers

JULY 6, 2020

After taking on various roles at Deloitte, Strategy, and GSK, he has been serving as the VP of Digital & Analytics Transformation at Genpact since May 2018. The upheaval that digital engagement and collaboration is having on business leadership and organizational communication. Flavio Martins. Jim Tincher. Kate Leggett.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

After taking on various roles at Deloitte, Strategy, and GSK, he has been serving as the VP of Digital & Analytics Transformation at Genpact since May 2018. The upheaval that digital engagement and collaboration is having on business leadership and organizational communication. Flavio Martins. Jim Tincher. Kate Leggett.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130