Experience Investigators by 360Connext

NOVEMBER 13, 2014

Customers need reassurance. The latest Retail Customer Experience report, Retail Future Trends 2015 , highlights how both consumers and retailers are feeling about trends in retailing. The survey results from consumers highlighted what customers are really seeking. Loyalty: “What’s in it for me?”

Customer Confidence 279

Customer Confidence Report Loyalty Programs Retail 279

NobelBiz

FEBRUARY 21, 2023

Customer Data is the new currency for contact centers in 2023 and beyond. Businesses can utilize this data to gain a significant competitive edge over their competitors while also creating customer loyalty programs. We will also discuss why customer data privacy and security matter for contact centers.

Contact Center 52

Contact Center Data Management Contact Center Software 52

NobelBiz

FEBRUARY 15, 2023

Customer Data is the new currency for contact centers in 2023 and beyond. Businesses can utilize this data to gain a significant competitive edge over their competitors while also creating customer loyalty programs. We will also discuss why customer data privacy and security matter for contact centers.

Contact Center 52

Contact Center Data Contact Center Software Management 52

SurveySparrow

JANUARY 20, 2020

Your customers traverse through a myriad of emotions after they make the purchase. Understanding how your customers behave after a purchase can give marketers a lot of information about how to build more trust. What is the post purchase customer experience? But do you have a working refund policy in place?

Measurement 52

Measurement Omni-Channel Loyalty Programs Social Media 52