Solvvy

APRIL 11, 2022

People are more stressed than ever, so it’s no surprise that customer service agents are feeling the heat when interacting with customers frustrated by shipping delays, product supply issues, website questions and…bad days. So how can we de-escalate angry customers? Giving Customers a Sense of Control.

Self Service 91

Self Service Guidelines Customers Knowledge Base 91

Myra Golden

JUNE 2, 2016

Her vast hands-on experience in a wide variety of service organizations differentiates herself from many other consultants we have worked with in the past. Our organization has utilized Myra’s online webinars with outstanding results as well. Former Director, Customer Service, Audit, Admin at The Scotts Miracle-Gro Co. .

How To 40

How To Customer Service Training Video Training 40

Myra Golden

JUNE 2, 2016

Her vast hands-on experience in a wide variety of service organizations differentiates herself from many other consultants we have worked with in the past. Our organization has utilized Myra’s online webinars with outstanding results as well. Former Director, Customer Service, Audit, Admin at The Scotts Miracle-Gro Co. .

How To 40

How To Customer Service Training Video Training 40