5 Top Customer Service Articles of the Week 12-5-2022
ShepHyken
DECEMBER 5, 2022
Cleaning a Toilet vs. Calling Customer Support: 3 Factors Impacting the Customer Experience by Eric Smuda. This is a financially driven, inside-out view of customer support and not an outside-in, customer-centric approach. Do you care about something your customer cares about?
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