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How to Handle Difficult Customers Using Verbal Aikido

Myra Golden

JUNE 2, 2016

Myra, a former global head of customer care, teaches leaders how to achieve harmony with dissatisfied and difficult customers through the use of empathy, conversational aikido and a solid recovery strategy. Customer Experience Designer & Professional Speaker. Myra Golden.

How To 40
How To Customer Service Training Video Training 40
article thumbnail

How to Handle Difficult Customers Using Verbal Aikido

Myra Golden

JUNE 2, 2016

Myra, a former global head of customer care, teaches leaders how to achieve harmony with dissatisfied and difficult customers through the use of empathy, conversational aikido and a solid recovery strategy. Customer Experience Designer & Professional Speaker. Myra Golden. Myra Golden Media.

How To 40
How To Customer Service Training Video Training 40
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