Customer Base Gamification NPS Telecommunications 
SurveySparrow
MARCH 21, 2023
Customer Satisfaction Score (CSAT): CSAT measures the satisfaction scores of customers based on their interaction with your organization. It is typically measured with the help of surveys that customers receive after buying your product or interacting with a support agent. NPS= (% of Promoters) – (% of Detractors).
SurveySensum
JULY 14, 2020
Brenda Lynn Dichoso is a customer experience executive with direct vertical market experience in designing, implementing, and managing complex customer care operations in a telecom set-up. As Head of Global NPS he set up best-in-class Net Promoter Score (NPS) programs throughout Europe and Asia. LinkedIn : [link] /.
Expert insights. Personalized for you.
52 
Let's personalize your content