A Graceful Goodbye
SuiteCX
MARCH 2, 2015
About to bang my head on the wall to the beat of the hold music after 10 more minutes, another person comes on to say – you guessed it – I need to go online to download an obscure form, fill it in and fax it (who faxes anymore?) Follow up with a survey – here is where you will get the most honest input about your products and services.
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