Currency Alliance

JUNE 21, 2018

That’s been my feeling as I mull over this year’s Loyalty Magazine Awards, where Currency Alliance was proud to be Prime Sponsor. A pervasive trend of this year’s Loyalty Magazine Awards was the deployment of niche suppliers to deliver refreshing, remarkable customer experiences. Gamification, for instance. Onward and Upward.

Loyalty 45

Loyalty Multi-Channel Gamification Loyalty Programs 45

CSM Magazine

DECEMBER 5, 2017

Here are some of the top customer service predictions for 2018, brought to you by Fara Haron is CEO of CRM Solutions, Arvato. Gamification. Gamification will grow as a trend because most of the customer service workforce will be millennials or Gen Z. Fara Haron is CEO of CRM Solutions, Arvato North America and Philippines.

Self Service 80

Self Service Customer Service Gamification CRM 80

LoyaltyPlus

AUGUST 4, 2017

CRM solutions are not just a nice-to-have, but a necessity in a world where customer retention is of prime importance. CRMPlus is the flagship CRM solution integrating the different pillars of the LoyaltyPlus offerings which results in a robust CRM strategy. Take your CRM with you and Go Web. Bridging the gap.

Customer relationships 40

Customer relationships Engagement CRM Social Media 40

Currency Alliance

JUNE 19, 2019

This was my second year on the judging panel at the Loyalty Magazine Awards. Gamification and personalization have come on leaps and bounds in loyalty to supplement points and rewards. One brand even overcame the persistent limitations of blockchain to run a successful trial. 1. Looking beyond transactional rewards.

Loyalty 49

Loyalty Loyalty Programs Gamification Airlines 49

SurveySensum

JULY 14, 2020

Additionally, she is an Adjunct Faculty at the Rutgers executive education MBA program, Contributor of the Forbes, Harvard Business Review and Hemispheres Magazine, and Host of the podcast The Modern Customer Podcast and The Be Your Own Boss. LinkedIn : [link]. Website : [link]. Website : [link]. Linkedin : [link]. Website : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132