Course Return on Investment ROI White Paper 
CloudCherry
JANUARY 22, 2020
Even if the solutions in place aren’t delivering the desired return on investment, and even in the face of vendor incompetence, the prospect of switching vendors may appear more costly and disruptive than sticking with the existing solution and hoping it eventually works to the company’s advantage. Unproven ROI.
Bold360
NOVEMBER 30, 2016
Chat bots, often referred to simply as “bots,” are designed to mimic interaction with an actual human – without, of course, an actual human participating in the interaction from the other side. These bots, of course, are far more basic than the advanced, intelligent bots required to power customer support chat for a large enterprise.
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