Contact Center Entertainment Social Media Voice of Customer 
InMoment XI
JANUARY 4, 2024
Responsive Customer Support Offer responsive and accessible customer support across various channels, including live chat, email, and social media. Implement chatbots for immediate responses and streamline customer communication. Personalization creates a more engaging and relevant experience for users.
Storyminers
JULY 6, 2020
We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. Adam Toporek is an internationally-recognized customer service expert, keynote speaker, and frontline trainer who helps organizations get results by thinking differently about customer service.
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Storyminers
JULY 6, 2020
We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. Adam Toporek is an internationally-recognized customer service expert, keynote speaker, and frontline trainer who helps organizations get results by thinking differently about customer service.
SurveySensum
JULY 14, 2020
He is currently at Forrester as a Senior Customer Experience Advisor where he is supporting Senior CX Leaders from FTSE 500 companies across the EMEA region. James Hardwick – Industry Director for Gaming, Media, Entertainment, and Software at Oracle. James Hardwick is a Customer Experience Specialist and Thought Leader.
Experience Matters
APRIL 7, 2015
The CxVE Awards were judged by five noted customer experience experts: Mila D’Antonio (Editor-in-Chief at 1to1 Media), Desirree Madison-Biggs (Customer Experience/NPS Programs Director at Airbnb.), Clarabridge is the only platform that can easily connect to all sources of customer feedback and analyze it in aggregate.
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