Contact Center Employee Experience Fashion Gamification 
Playvox
JANUARY 5, 2022
Employees today have more choices and flexibility about where and when they do their jobs. While working from anywhere has its advantages, it also means leaders have the extra challenge of managing contact center agents in multiple locations. What is Agent Experience? Equip Your Team.
Playvox
SEPTEMBER 20, 2023
But how do AI and automation technologies actually help make your contact center more efficient? By applying them to this type of work, you can give time and energy back to your managers and agents to spend on activities that directly improve customer experience. Improved customer experience and agent performance.
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