Consumers Customer Insights ROI Transportation 
Kustomer
NOVEMBER 4, 2020
Microsoft predicts that by 2025 as many as 95% of customer interactions will be through AI. Sales and CX teams are using business VoiP services equipped with AI to quickly address customer queries and improve their communication. The transportation industry is waiting in anticipation as automated cars threaten disruption.
Currency Alliance
MAY 20, 2024
Consumers used to show loyalty to their main bank more or less by default. Now, forward-thinking banks are urgently considering how to keep their payment cards top-of-wallet and expand the stickiness of their relationships with customers over the next decade. as well as travel.
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Eptica
APRIL 18, 2018
Only two travel brands offered chat on their websites and they managed to achieve a score of 75% - not bad, but still some way behind Consumer Electronics Manufacturers, where double the number of brands (40%) offered chat. Invest in chat: It delivers significant benefits to both consumers and brands alike so resource it effectively.
Thematic
NOVEMBER 13, 2018
If they care this much about their customers you better also, if you want to stand a chance in today’s competitive market. Now we’ll talk about how you can actually capture those customer insights and respond to them in a way that works for you. Requires critical thinking to turn insightful findings into actions.
Kustomer
NOVEMBER 4, 2020
Microsoft predicts that by 2025 as many as 95% of customer interactions will be through AI. Sales and CX teams are using business VoiP services equipped with AI to quickly address customer queries and improve their communication. The transportation industry is waiting in anticipation as automated cars threaten disruption.
Currency Alliance
MARCH 20, 2020
share customer insight among partners, so you know how to maximize lifetime value for each customer, and can create more personalized engagement. To tackle this problem, Choice Hotels has positioned itself as ‘A Faster Way to Rewards’, allowing customers to select perks such as $2.50 Maintain low operating cost.
Storyminers
JULY 6, 2020
Annette was named one of “The 100 Most Influential Tech Women on Twitter” by Business Insider and is regularly recognized by companies around the world as a top influencer in Customer Experience. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant.
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