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Consumers

Customer Experience Design

Customer Service Representative

Seminar

6 Verbal Aikido Tactics Everyone Who Handles Difficult Customers Should be Using

Myra Golden

NOVEMBER 15, 2016

Studies show that less than 10% of companies have trained customer service employees on how to handle difficult customers. Clearly, our customer service representatives didn’t have proper training on how to handle angry, demanding and unreasonable customers. It’s easy to get started.

Call Center

Call Center Training Video How To

6 Verbal Aikido Tactics Everyone Who Handles Difficult Customers Should be Using

Myra Golden

NOVEMBER 15, 2016

Studies show that less than 10% of companies have trained customer service employees on how to handle difficult customers. Clearly, our customer service representatives didn’t have proper training on how to handle angry, demanding and unreasonable customers. 249 until November 30th.

Call Center

Call Center Training Video How To

Webinars

How Retailers Are Transforming Customer Experiences with Data & AI

Turn Payments Into Personalization: Unlock the Value of Transaction Data

MORE WEBINARS

Customer Experience Update

6 Verbal Aikido Tactics Everyone Who Handles Difficult Customers Should be Using

6 Verbal Aikido Tactics Everyone Who Handles Difficult Customers Should be Using

Webinars

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