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Why Confusing Inertia With Loyalty Will Eventually Kill Your Business

Beyond Philosophy

However, when they showed me the repeat business stats, what I saw wasn’t loyalty; it was inertia. The problem lies in the assumption that ALL repeat business is motivated by loyalty. Let’s begin by defining customer loyalty and inertia. Take a moment to consider to whom in your life you feel loyalty.

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Loyalty partners: co-creating customer value

Currency Alliance

Loyalty partnerships with complementary brands are the best way to create additional value, for customers and for your business. Depending on the maturity of your loyalty program, you may already have some program partners, or be a partner in somebody else’s program. How loyalty partners co-create value.

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Building Loyalty Doesn’t Need a Card

Beyond Philosophy

Customer loyalty and retention are goals for most organizations as a result. In the past, some companies’ modus operandi to build their loyalty involved a loyalty card with additional benefits. However, these loyalty card benefits just became part of the offer over time. So now what do we do to build Customer Loyalty?

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How to Evaluate Employees: A Performance Review Checklist

SurveySparrow

You can gather information about them to determine pay raises, employee benefits, loyalty programs, and layoffs. In fact, simple rewards like offering a gift voucher, a team night out, or dinner or movie nights will make them feel valued and cared for. . Top 6 Tips to Evaluate Employees Performance Effectively.

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