Conference Lifetime Customer Metrics Roadmap 
SmartKarrot
JANUARY 5, 2021
This list has been compiled by the editorial team at SmartKarrot taking into account overall influence in the form of original insights, industry contributions, community engagement, followership, and similar guiding metrics. Customer Success can help B2B companies retain more profitable customers. Kristen Hayer. Curtis Bingham.
SurveySensum
JULY 14, 2020
Irit Eizips is Chief Customer Officer and CEO at CSM Practice, a global customer success management consulting firm that specializes in the design and implementation of best of breed scalable customer success programs using an optimal combination of strategy, playbooks, and technology. LinkedIn : [link]. Website : [link].
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