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The complete guide to small business consulting

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Strategy allows a business to leverage competitive advantages and avoid common industry pitfalls. They should be able to perform market analysis to determine the company’s current position and understand its competitive advantage over its peers.

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46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software

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Enterprises today must aggregate legacy applications, customer data and content, and break down organizational silos to innovate the digital customer experience to gain digital agility now and sustainable competitive advantage with one-to-one customer relationships. Steven Mintz. CLMPrescript.

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