ProProfs Chat

JUNE 30, 2020

The Service Culture Handbook. This customer service culture handbook is a step-by-step guide for its readers to create a customer-focused culture in the company. Rajat Paharia talks about creating a human motivated system that helps you boost consistent engagement among partners, employees, and customers. Author: Jeff Toister.

Customer Service 85

Customer Service Handbook Customer Satisfaction Loyalty 85

Storyminers

JULY 6, 2020

He held sales and technical leadership positions at IBM, where he advised companies on the strategic use of information technology to solve business problems and gain a competitive advantage. He spent much of his career as a tech executive on Wall Street, building predictive platforms to power large-scale trading systems.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

He held sales and technical leadership positions at IBM, where he advised companies on the strategic use of information technology to solve business problems and gain a competitive advantage. He spent much of his career as a tech executive on Wall Street, building predictive platforms to power large-scale trading systems.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

SurveySensum

JULY 14, 2020

A Customer Experience Thought Leader and Influencer, Mila Widyani is a dynamic professional who strongly believes that CX is the key to driving a sustainable competitive advantage in today’s economy. He is the author of the best-selling book, ‘People-First Culture’, and the creator of the Team Operating System online course.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132