Remove Competitive Advantage Remove Employee Engagement Remove Gamification Remove Voice of Customer
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Top Priorities in Customer-Centric Contact Centers

RapportBoost

So, Talkdesk Enterprise Contact Center empowers companies to make their Customer Experience a competitive advantage. Customer channel preferences are increasingly important, with more knowledge, organizations can deliver better self-service. It is just a great visual reminder of ‘you are the voice of the customer’.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Mila Widyani – Head of Customer Experience at CIMB Niaga. A Customer Experience Thought Leader and Influencer, Mila Widyani is a dynamic professional who strongly believes that CX is the key to driving a sustainable competitive advantage in today’s economy. LinkedIn : [link]. Website : [link].