Company Customer Service Training Guest Experience Magazine 
ShepHyken
SEPTEMBER 4, 2023
With a strong emphasis on hospitality, hotels have mastered the art of creating a welcoming environment and exceeding guests’ expectations. For companies aspiring to enhance their customer service, the hotel industry offers valuable insights and strategies that can be adopted across various sectors.
ShepHyken
FEBRUARY 25, 2019
(CeoWorld Magazine) Brand Keys 24 th annual Customer Loyalty Engagement Index ® (CLEI), conducted by the New York-based brand engagement and customer loyalty research consultancy has definitively identified “loyalty” as a profit-generator for brands that know how to create it and market it. Some of them are very technical.
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