Top 20 Books Every Customer Experience Professional Needs to Read Now
Chattermill
MAY 12, 2019
The main takeaway is, customers and companies alike benefit from real-time, conversational connections, versus hands-off lead generation methods and email marketing campaigns. Chief Customer Officer 2.0 Bestselling author Jeanne Bliss’ Chief Customer 2.0 by Jeanne Bliss. looks at NPS through an updated lens.
Let's personalize your content