7 Ways to Maximize Your Business Opportunities with Magellan’s Professional Phone Answering Service
Magellan Solutions
OCTOBER 4, 2023
Determine what you want to achieve with your call-answering service. Is it to increase customer satisfaction by having 24/7 support, reduce missed calls, and improve first-call resolution rates? You may gather feedback after the call through surveys like Promoter Score (NPS) and Customer Satisfaction Score (CSAT).
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