Call Center Solutions Customer Base Survey Telecommunications 
TechSee
OCTOBER 31, 2018
Today’s communications service providers (CSPs) face increasing customer demands for higher quality services and better customer experiences (CX). Telecoms are addressing these opportunities by leveraging the vast amounts of data collected over the years from their massive customer base. With Gartner forecasting that 20.4
TechSee
NOVEMBER 6, 2018
AR can help technicians gain immediate access to remote experts when necessary, streamline the field service process, quickly execute field repairs, or even communicate with customers — for example, to survey a location prior to a dispatch or follow up after a visit. The vendor should have proven track record!
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