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Top 10 Ways to Build a Customer-Centric Organization & Profitable Business

Pretium Solutions

To drive profitability you must generate customer loyalty and orient your entire organization around that mission. Real customer loyalty is not a short-term proposition; rather, it is a long-term commitment to your products or services, company or brand. Know the lifetime value of your customer. Be Proactive.

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Top 10 Ways to Build a Customer-Centric Organization & Profitable Business

Pretium Solutions

To drive profitability you must generate customer loyalty and orient your entire organization around that mission. Real customer loyalty is not a short-term proposition; rather, it is a long-term commitment to your products or services, company or brand. Know the lifetime value of your customer. Be Proactive.

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article thumbnail

Top 10 Ways to Build a Customer-Centric Organization & Profitable Business

Pretium Solutions

To drive profitability you must generate customer loyalty and orient your entire organization around that mission. Real customer loyalty is not a short-term proposition; rather, it is a long-term commitment to your products or services, company or brand. Know the lifetime value of your customer. Be Proactive.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Customer Experience – The new focus of 2020! Customer Experience has become a top priority for businesses in 2020. It is now considered to be the key brand differentiator and a critical factor for your brand’s success and revenue growth. She is now Chief Customer Officer at ClearAction Continuum.