Breaking Adoption Inertia: How to Get Teams to Stick with New Software
ChurnZero
JANUARY 28, 2022
For instance, Sales doesn’t use a support system and call recording isn’t a priority for Development. If you’re introducing a brand-new software, clarify why you’re bringing it onboard and how it will benefit the user. Because in your line of work as a Customer Success professional, your context is always changing.
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