Brand Values Metrics Roadmap Workshop 
Clarivate
JULY 16, 2019
Customer experience has been growing rapidly in the last few years because it is one of the most significant ways to differentiate your brand in this increasingly competitive market. For many companies, convincing their senior executives of the value of investing in CX programs may be the toughest challenge they face.
SmartKarrot
JANUARY 5, 2021
This list has been compiled by the editorial team at SmartKarrot taking into account overall influence in the form of original insights, industry contributions, community engagement, followership, and similar guiding metrics. If you find any prominent influencers missing, kindly nominate them in the comments below. Kristen Hayer.
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