Remove Brand Values Remove Gamification Remove Survey Remove Video
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Insights from Insights

Confirmit

This year there was a lot of emphasis on engaging with customers across both B2B and B2C markets, including gamification, brand value, social media and more. The focus is on personalization and using things like videos and ABM campaigns to boost campaigns. Inevitably, one of the biggest topics of conversation was GDPR.

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Customer Loyalty Program: The Ultimate Guide

ProProfs Chat

Such loyalty program ideas help your customers feel like they belong to a place and that a brand values them. Besides that, they also get to enjoy other Amazon services like joining a sale hours before it actually starts or access to Prime videos where they can watch latest shows or movies of their choice. Leverage Gamification.

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A to Z Guide to Customer Experience Definitions and Terms (Updated)

Lumoa

It encompasses activities such as customer retention, customer loyalty programs, customer feedback surveys, customer reviews and ratings, customer panel discussion groups, customer support services, and more. Purposeful Leadership: Leaders operate consistently with a clear set of values. How a CSAT survey can look like.

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34 effective Instagram story ideas for businesses to use in 2024 

BirdEye

According to a recent Birdeye survey , 60% of businesses consider Instagram to be a mission-critical social media platform for their growth. Use the shutter button to click a photo or record a video to share on your Instagram story. Or, you can upload images and videos from your gallery.

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Basics of NPS & It’s Impacts on Baseline Performance?

SurveySensum

Relationship NPS: surveys are typically conducted once bi-annually or annually to get an overall assessment of how customers perceive the organization and its products, services, and support delivered. Some organizations survey customers more often than required. This is a very common mistake found in relationship surveys.