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5 Ways to Improve Customer Loyalty and Skyrocket Sales

Joe Rawlinson

In this day and age, where cut-throat competition is rife, brand loyalty is as elusive as a dream. From expeditious customer service and product quality to brand values and convenience, there are a host of factors that influence customer satisfaction. Crafting Strategies for Enhanced CX.

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Field Service Management: 2021 Digital Transformation Trends

ViiBE Blog

By integrating best practices from emerging field service management trends, you can enrich your company’s brand value, transforming your business into a best-in-class competitor. AR remote assistance boasts high first call resolution rates and often eliminates the need to dispatch an expert on-site, decreasing operational costs.

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29 Customer Service Training and Coaching Tips

Stella Connect

and attention to detail for more effective troubleshooting and likelier first contact resolution (aka first call resolution ). . Align customer service training with brand values and goals. It’s not enough for your frontline organization to be aligned to your company’s values.