The Need for Customer-Friendly Authentication Alternatives to Vulnerable One-Time Passcodes
CSM Magazine
JUNE 10, 2022
One-time passcodes, or OTPs, sent to mobile phones are the cornerstone of many organizations’ customer authentication strategies. The high cost of fraud… Customer authentication fraud loss rates exceeded 5% last year for nearly half of survey respondents, indicating that they lost more than 5 cents of every dollar earned.
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