SurveySensum

JUNE 1, 2023

Strategies to Improve NPS in Retail Conclusion What is an NPS Score? This is not good, as detractors can bad mouth their experience with your business and damage the brand value. By comparing the NPS score, you can identify the industry leaders and learn from their strategies and best practices.

NPS 52

NPS Retail Effort Score Net Promoter Score 52

Lumoa

FEBRUARY 9, 2023

It encompasses activities such as customer retention, customer loyalty programs, customer feedback surveys, customer reviews and ratings, customer panel discussion groups, customer support services, and more. This helps to ensure customer satisfaction and builds long-term customer loyalty.

Net Promoter Score 445

Net Promoter Score Customer Journeys Customer Experience Omni-Channel 445

Strativity

APRIL 27, 2023

This article was written by James Lanyon, EVP, Strategy & Innovation ( james.lanyon@materialplus.io ) , and Sean Eidson, VP, Strategy & Innovation ( sean.eidson@materialplus.io ) at Material. This is in comparison to Wendy’s 4% royalty fee. It’s hard to underscore the franchise value concept enough.

Strategy 52

Strategy e-support Roadmap Customer relationships 52

Strativity

APRIL 27, 2023

Using that information, our focus is to provide strategies for growth and long-term customer retention while serving as a partner in disruption for challenger brands looking to uncover new growth by reshaping the restaurant category. This is in comparison to Wendy’s 4% royalty fee. McKinsey and Co.

Roadmap 52

Roadmap Customer relationships Brands e-support 52