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40 Best Customer Service Books We’d Recommend to Support Operators

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Customers wouldn’t see what you have to offer, but what you are willing to change for them. That’s the true essence of customer service experience. To help you understand this essence and develop better customer service strategies, we’ve curated a list of some of the best customer service books below.

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How to Offer Personalized Customer Service Using a Help Desk Software

ProProfs Chat

Two sips and a few smiles later, you open your phone to see news alerts and blogs that you would just love to read. How perfect would this world be if every business could spare the time to understand the likes of their customers inside out? Centrally Record Customer Feedback & Opinions.

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article thumbnail

How to Offer Personalized Customer Service Using a Help Desk Software

ProProfs Chat

Two sips and a few smiles later, you open your phone to see news alerts and blogs that you would just love to read. How perfect would this world be if every business could spare the time to understand the likes of their customers inside out? Centrally Record Customer Feedback & Opinions.

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5 Top Customer Service Articles for the Week of July 9, 2018

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6 Tips For Delivering The Best Customer Service Possible by Himanshu Agarwal. CustomerThink) Customer service representatives are problem solvers who need to react quickly, efficiently, while maintaining a compassionate and nourishing relationship with customers. Start by reading this article.