The Journey to Hybrid: 20+ Things We Learned Transforming Pulse Everywhere
Gainsight
JULY 7, 2021
When Anthony Kennada , a friend and colleague in Phoenix pinged me about attending his company’s first conference on the topic of Customer Success, I jumped at the opportunity to attend. After all, the keynote was Geoffrey Moore, the brilliant author of Crossing the Chasm , one of the first business books I ever read.
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