Banking Customer Base Customer Confidence Self Service 
Magellan Solutions
NOVEMBER 29, 2018
If there is a partnership that can hugely benefit banks, partnering with a customer service call center is one of the best decisions that can allow them to receive a higher return on investment. Among the millennial consumers, 42 percent contacted their bank. How does a customer service call center help banks.
CSM Magazine
OCTOBER 6, 2020
Adopting Artificial Intelligence is just the first step, the second is unlocking the true potential of AI to boost customer confidence with a focus on data. Such issues include collecting personal patient data without consent in healthcare or over-reliance on machine-led decisions without disclosure in banking and insurance.
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