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Call Center Dialer Software: Optimization Best Practices

NobelBiz

With dialers, contact centers can greatly improve their operational efficiency, leading to a more satisfied customer base and happier agents. Customer Experience Generally speaking, automated dialers can have a significant impact on the customer experience.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Currently, he is serving as the Director of Customer Success at Kustomer and an Advisor at The Success League. He specializes in customer success, customer experience, SaaS start-ups, B2B & B2C marketing strategy, and e-commerce. Blake Morgan – Customer Experience Futurist, Keynote Speaker, Author.