Average Handle Time Customer Service Representative Gamification Management 
Playvox
DECEMBER 16, 2021
Is gamification the right choice for your contact center? Some of the reasons driving disengagement include pay, industry, management, and company culture. Whether in sales, customer service, or collections, ensuring that your employees are motivated and engaged should be a key focus. Gamification is no longer a buzzword.
TechSee
JUNE 4, 2019
Its flexible public channels, along with small private groups, can facilitate group learning as well as smaller workshops where ideas can be shared in real time. Gamification is an immersive, exciting experience that engages and motivates agents. Get in the game. Make the workplace fun again. On-the-job learning. Whisper coaching.
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