Average Handle Time, Customer Service Representative and Gamification

3 Performance-Boosting Benefits of Contact Center Gamification

Playvox

DECEMBER 16, 2021

Is gamification the right choice for your contact center? Whether in sales, customer service, or collections, ensuring that your employees are motivated and engaged should be a key focus. Gamification is no longer a buzzword. The Psychology Behind Gamification. Why Does Gamification Work?

Gamification

Gamification Contact Center Average Handle Time Employee Engagement

Call center training time comes down with these 7 technologies

TechSee

JUNE 4, 2019

Its flexible public channels, along with small private groups, can facilitate group learning as well as smaller workshops where ideas can be shared in real time. Gamification is an immersive, exciting experience that engages and motivates agents. Get in the game. Make the workplace fun again. On-the-job learning.

Call Center

Call Center Training Technology Gamification

Customer Experience Update

3 Performance-Boosting Benefits of Contact Center Gamification

Call center training time comes down with these 7 technologies

Webinars

Stay Connected