Remove Average Handle Time Remove Culture Remove Customer Service Representative Remove Gamification
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3 Performance-Boosting Benefits of Contact Center Gamification

Playvox

Is gamification the right choice for your contact center? That’s why many organizations are putting increased emphasis on improving their company culture in order to improve employee morale. That’s why many organizations are putting increased emphasis on improving their company culture in order to improve employee morale.

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Call center training time comes down with these 7 technologies

TechSee

Its flexible public channels, along with small private groups, can facilitate group learning as well as smaller workshops where ideas can be shared in real time. Gamification is an immersive, exciting experience that engages and motivates agents. Get in the game. Make the workplace fun again. On-the-job learning.