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How Can Live Chat Increase Your Online Apparel Store Conversion?

Magellan Solutions

The study stated that 98 percent of its indexed retailers have an omnichannel approach when it comes to contacting their customer care teams. Meaning, they already utilize a cross-channel strategy that provides customers with a seamless shopping experience. Interestingly enough, over half of that number have live chat options.

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10 Companies That Outsource Live Chat Support

Magellan Solutions

This enables web visitors to have a conversation with beauty stylists, customer service, wedding stylists, and designers. Also, they offer 24/7 customer service to ensure customers won’t abandon a purchase due to an unavailable service. For online apparel stores like Nordstrom, live chat support comes in handy.

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