11 Retail Customer Experience Strategies To Win Customers
SurveySensum
JULY 17, 2023
According to a report by the Baymard Institute on “ Cart Abandonment Stats 2023 ”, it was found that the average cart abandonment rate is 69.9%. Easy Returns: Amazon also has a superb return policy. They offer 15-30 days return and replacement policy for most of their products. 69% is a lot of customers.
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