CSM Magazine

SEPTEMBER 28, 2021

Customers want to feel like they are being heard. This is why speaking your customers’ language is paramount in customer service. The number one thing that all customers want is to feel like they are being heard. Fast Track Customer Acquisition. Maximize Customer Training.

Customer Satisfaction 52

Customer Satisfaction Customer Retention Customers Customer Engagement 52

Comm100

DECEMBER 8, 2020

Chatbots were designed to streamline customer interaction. They save you time and money on customer services, while also improving your customer satisfaction levels. Today we’re rounding up some of the most amazing ways in which chatbots can improve your customer satisfaction and take your business to the next level.

Chatbots 134

Chatbots Customer Satisfaction Customer Service Representative Social Media 134

SurveySparrow

DECEMBER 8, 2023

Here’s a sneak peek at the topics we will cover in this blog: All That You Need to Know About Forms 8 Types of Forms Best Practices Off we go! Importance of Forms Forms might seem like those fields you fill in with your name and email, but trust me, they’re more than that. Let me tell you why that is so. Not at all!

Engagement 52

Engagement Survey Feedback Healthcare 52

NetBase

NOVEMBER 30, 2018

It’s not easy deciding which of the many social analytics tools out there is best for your brand. Here are the top ten reasons our customers shared for switching to NetBase from other brands. With so much riding on what customers are saying about your brand, you need high quality data for decision-making.

Social Media 40

Social Media Analytics Analysis Tools 40