2030 Competitive Advantage Connections Course 
West Monroe
JANUARY 25, 2022
Manufacturers that already invested in e-commerce and digital transformation prior to the pandemic are seeking to consolidate the competitive advantage they’ve enjoyed for the past two years. That makes customer experience more evidently a competitive advantage. Senior Manager, Consumer & Industrial Products.
NobelBiz
NOVEMBER 15, 2022
Of course, seasoned contact center professionals will smile with nostalgia, remembering the good old days when the trusted landline call was the only communication channel an agent had to deal with. The focus at NobelBiz is for call centers to stay one step ahead of the competition.
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