Remove 2030 Remove Abandon Rate Remove Advertising Remove Customers
article thumbnail

How to Enhance CX in Retail With Customer Feedback?

SurveySensum

Imagine if the next customer didn’t bother with entering the code manually and left the store feeling disappointed. Open-ended) That is why you must collect customer feedback at all touchpoints across the customer journey. By using customer feedback, retailers can find effective resolutions for these pain points.

Retail 52