How to Enhance CX in Retail With Customer Feedback?
SurveySensum
JULY 20, 2023
Utilize various channels such as digital advertising, social media, etc to raise visibility and engage potential customers. According to a report by the Baymard Institute on ‘ Cart Abandonment Stats 2023 ’, it was found that the average cart abandonment rate is 69.9%. Thus it improves the overall customer experience.
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