CSM Magazine
APRIL 18, 2024
billion by 2029, according to Fortune Business Insights and Markets and Markets. For example, an e-commerce app can directly integrate chat and video call functions, allowing customers to interact with customer service without leaving the app. Interactive Voice Response (IVR): Create automated voice response systems.
Comm100
JUNE 12, 2023
According to reports, the machine learning industry will reach nearly $210 billion by 2029, and AI chatbots are partially responsible for fueling this growth. For industries where sensitive and potentially vulnerable information may be exchanged, such as the healthcare industry, this is even more significant.
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