2029 Customer relationships Customer Service Engagement 
Forrester's Customer Insights
AUGUST 7, 2022
The global customer relationship management market is projected to grow from $63.91 billion by 2029, at a CAGR of 12.5%. This second wave CRM is experiencing is aimed at transforming engagement and business outcomes across an enterprise, surpassing its initial remit of increasing front-office productivity.
NobelBiz
FEBRUARY 17, 2023
The greatest strategy to maintain the service level is to motivate your agents. Kevin Daly, Founder of ValueAd and creator of Bestpair says that when call center agents have engaged and non-robotic conversations with your customers, relationships are built. billion by 2029, an increase of 12.2%.
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